Telecom & network services rates
Click on a service below for a detailed rate information:
Answering service rates
| Fiscal Year '10 | |
|---|---|
| Monthly service, per office | $76.23 |
| Monthly service, per client | $25.41 |
| Each message | $0.63 |
Automatic Call Distribution (ACD) rates
| Fiscal year '10 | |
|---|---|
| One time set-up charges | $1,000 per group (CDN) |
| $150.00 per agent set | |
| Monthly recurring charges | $20 per agent set |
| $200 per group (CDN) |
Basic service rates
| Fiscal year '10 | |
|---|---|
| Monthly rates | |
| The Telecommunication Infrastructure Bundle includes the set, line, voice mail and long distance | $39.00 |
| Caller ID for Cortelco Single Line Set | $3.00 |
| Off-Campus YaleLINK service - all users includes line rental, standard set and voice mail |
Included in the Telecommunication Infrastructure Bundle |
| Off-Campus SNET Service - all users | Included in the Telecommunication Infrastructure Bundle |
| Incoming 800 Service | Included in the Telecommunication Infrastructure Bundle |
| Installation and order processing one time charge | |
| Labor | $90.00/per hour (one hour minimun) |
| Materials | at cost |
| Voice mail installation - when not installed with line | $20.00 |
| Software change | $20.00 |
Cable TV rates
TThe Yale basic package includes broadcast television stations, cable news and entertainment, seven channels to be programmed by Yale, and broadcast FM radio stations. Administrative Departments that have a need for CATV service can contact contact Telecommunications Customer Service or call 203-432-9700.
Cable TV Optional Expanded Service Rates
As an option, Yale dormitory residents can subscribe to an "Expanded Basic" package that provides approximately 25 additional channels of sports, music, and entertainment. This package is available directly from Comcast for $36.75 per month. For additional fees, Yale viewers can subscribe to a variety of premium services such as HBO, Showtime, The Movie Channel, and pay-per-view events. You can subscribe to these program packages at any time by calling Comcast at 1-800-266-2278.
Cell phone rates
AT&T
Please call 203-432-2001 with any questions.
| Basic Voice Plan | Monthly Charge '10 | Notes and additional service offering |
|---|---|---|
| 900 minutes USA coverage (pooled) For iPhone only | Flat rate of $59* | Yale has a "pooled minute" agreement with AT&T Wireless allowing all Yale corporate users to share a pool of available minutes. In addition, each Yale corporate cell phone from AT&T has unlimited free mobile to mobile minutes per month (not pooled) per user. You may call any other AT&T subscriber within the United States. In addition you have unlimited free night and weekend use (from 9:01 PM - 5:59 AM Monday through Friday and 9:01 PM Friday through 5:59 AM Monday). |
* There are no long distance or roaming charges. Calls made to Directory Assistance (411 or 555-1212) are subject to current market rate charges. In addition, calls terminating overseas or Canada, text messages, video streaming and software downloads will incur additional charges. |
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| Data Plans | Fiscal Year '10 | Description |
| Data unlimited | $43 | Includes unlimited domestic web browsing/email and visual voice mail |
| International Data Add-on | $20 | 20MB usage (overage charge = $.005/kb) |
| $48 | 50MB usage (overage charge = $.005/kb) | |
| iPhone Text Messaging Plans | Fiscal Year '10 | |
| 200 messages per month | $5 | |
| 1500 messages per month | $15 | |
| Unlimited | $20 | |
iPhone: Data Tips for International Roamers
We know that the Mobile Internet is indispensable to you. That's why we want to remind you: Domestic data use on iPhone is unlimited within the U.S., Puerto Rico, and the U.S. Virgin Islands. However, international roaming rates apply for voice and data usage outside domestic coverage area. International data roaming can be expensive. For example, opening an email with a 5 megapixel picture attachment or downloading a 3 minute video on YouTube uses about 2MB of data. The cost would be nearly $40 based on pay-per-use international data rates of $.0195/KB. With iPhones many robust applications, its natural for users to use more data on their iPhone than they would using other handsets or PDA devices.What can you do to minimize international data charges? Consider purchasing an international data package. See a list of countries where these packages discounted data rates apply,
Nextel
Please call 432-2001 with any questions.
| Plan Name | Fiscal year '10 | Description |
|---|---|---|
| Cellular and Radio | $45.00 | 400 pooled anytime minutes with 250 pooled minutes of two way radio. Unlimited nights and weekends on both cellular and radio |
| Blackberry Cellular and Radio | $75.00 | 400 pooled anytime minutes with 250 pooled minutes of two way radio. Unlimited data usage. Unlimited nights and weekends on both cellular and radio |
| Radio only | $23.00 | 250 pooled anytime two way radio minutes. Unlimited nights and weekends for radio only |
| Add Ons | ||
| National Direct Connect | $10.00 | Gives the user the ability to speak via two way radio to any other Nextel user in the USA |
Verizon
Please call 203-432-2001 with any questions.
| Basic Voice Plan | Fiscal year '10 | Notes and additional service offering |
|---|---|---|
| 450 minutes USA coverage (pooled) | Flat Rate of $42/month* | Yale has a "pooled minute" agreement with Verizon Wireless allowing all Yale corporate users to share a pool of available minutes. In addition, each Yale corporate cell phone from Verizon Wireless has unlimited free mobile to mobile minutes per month (not pooled) per user. You may call any other Verizon wireless subscriber within the United States. In addition you have unlimited free night and weekend use (from 9:01p.m. - 5:59 a.m. Monday through Friday and 9:01p.m. Friday through 5:59a.m. Monday). |
| 10 mb/month | $27 | Email transfer and web access on PDA/Smartphone type cell phones |
| Unlimited | $44 | Email transfer and web access on PDA/Smartphone type cell phones |
| EVDO | $67 | For use with an AirCard only. Data transfer is unlimited. |
| Goodlink | $49.99 | |
| Value Added Services | ||
| Text Messaging - send text messages to another Verizon cell phone from your cell phone, the Web or via email | ||
| # of Messages | Fiscal year '10 | |
| 100 | $2.99 | |
| 250 | $4.99 | |
| 1000 | $9.99 | |
| Picture Messaging | Only for use with phones that include camera | Send picture messages via the internet |
| # of Messages | ||
| 20 | $2.99 | |
| 40 | $4.99 | |
| Numeric Paging | $4.99 | Allows caller to send their telephone number to the screen of the cell phone in case user is not available |
| VCast | $15.99 | Allows for video streaming to the phone. Other charges may apply. Works only in certain areas. Call 203-432-6987 for more information |
| * There are no long distance or roaming charges. Calls made to Directory Assistance (411 or 555-1212) are subject to current market rate charges. In addition, calls terminating overseas or Canada, text messages, video streaming and software downloads will incur additional charges. | ||
Calling card rates
Calls made with Yale provided Calling Cards are included in the Telecommunications Infrastructure Bundle. These calls will no longer be billed based on individual usage.
Integrated Digital Voice Recorder (IDVR) rates
| Fiscal year '10 | |
|---|---|
| One time charges | $525 per telephone set |
| Monthly rates | $5.00 per telephone set |
Long distance calling
Pager rates
| Pager Type or Service | Monthly Fiscal year '10 rate | Notes |
|---|---|---|
| Digital - Northeast | $4.75 | From all of New England to Washington DC |
| Digital - USA | $14.75 | |
| Alphanumeric - Northeast | $7.25 | From all of New England to Washington DC |
| Alphanumeric - USA | $17.25 | |
| 2-way pager | $34.20 | Allows you to respond to pages with email from pager |
| Annual loss waiver | $1.00 | All Yale pagers are assessed this monthly charge |
| Toll Free 800 number with pager | $2.00 | National inbound toll-free |
Video conferencing rates
Domestic/International
The network connection is originated by Yale or by the distant end:
* If connection originated by Yale, network usage charges apply (see below)
- Coordination fee - $50.00 per videoconference.
- Equipment Rental - $175.00/hour, plus the network usage charges (see below), Monday through Friday 8:30am until 5:00pm. $220.00/hour all other times.
- Minimum billing is 30 minutes per videoconference.
- Beyond 30 minutes, videoconferences are billed in 15 minute increments.
Internal videoconference (includes Yale Central Campus, Medical Center, and Veterans' Hospital)
- Coordination fee - $50.00 per videoconference.
- Equipment Rental - $ 75.00/hour, Monday through Friday 8:30am until 5:00pm., $112.50/hour all other times
- Minimum billing is 30 minutes per conference.
- Beyond 30 minutes, videoconferences are billed in 15 minute increments.
Multipoint Videoconference
Multipoint videoconferences (more than 2 locations) can be arranged.
- Coordination fee - $50.00 per videoconference.
- Port charge - $60.00 per hour, per location.
- Minimum billing is 30 minutes per conference. ($30.00 per location)
- Beyond 30 minutes, conferences are billed in 15 minute increments. ($15.00 per location)
Cancellation Charges
- Less than 72 hours prior to the scheduled start time of the videoconference - 50% of Yale coordination fee will be assessed. Yale host will be responsible for any charges billed by third party service providers.
- Less than 24 hours prior to the scheduled start time of the videoconference - 100% of Yale coordination fee, and 100% of the minimum Yale charges will be assessed. Yale host will be responsible for any charges billed by third party service providers.
Comparison Rates
Public rooms currently charge an average of $300 to $500 per hour plus the cost of the call.
